POTS Management as a Service

Copper is Retiring—Keep Operations Moving Forward

Future-proof organizational connectivity with vCom’s end-to-end POTS Management as a Service. Replace aging copper lines before they impact critical systems and performance.

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OVERVIEW

Legacy lines create modern risks

Plain Old Telephone Service (POTS) lines were built for a different era, and that era is ending. Carriers are rapidly retiring traditional copper services, with many regions already experiencing reduced support as of May 2025. Organizations relying on POTS for elevators, alarms, faxes, or voice lines are operating on limited time.

These legacy services are becoming more expensive, less reliable, and increasingly difficult to maintain. Outages can disrupt operations and may introduce safety and compliance risks.

The path forward does not require waiting for failure. vCom’s POTS Management as a Service (PMaaS) provides a smooth and proactive transition with full visibility, expert support, and an approach tailored to each organization’s needs.

HOW IT WORKS

Effortless migration, expertly managed

Many providers offer a one-size-fits-all “POTS in a box” model, but vCom takes a different approach. As a technology spend management partner, the focus is on delivering the right outcome—not pushing a predefined solution.

vCom simplifies the copper-to-digital transition with a proven, highly coordinated process. The team begins by evaluating the full POTS footprint to identify every line and service requiring attention. From there, a tailored strategy is designed—whether that involves SIP, wireless, fiber, or a combination—based on organizational requirements.

The plan is executed with expert project management and nationwide support to ensure a smooth, disruption-free migration at the lowest possible cost.

This approach prioritizes what works best for each organization, delivering the most cost-effective and reliable long-term solution.

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"Working with vCom has been a game-changer for our telecom environment. Their team helped us streamline our infrastructure by disconnecting unused lines, leveraging on-site support, and replacing legacy services with a next-gen POTS in a box solution. The result has been a more reliable system and significant cost savings—over $18,000 per month on POTS lines alone. We truly appreciate the proactive and professional service from vCom and their PMaaS product offering—this is telecom done right."

-Mike S., Network and Security Administrator

Features and Benefits

Why organizations trust us for POTS transitions

Replacing POTS lines is a critical transition that requires precision and specialized expertise. vCom delivers proven processes, nationwide support, and deep experience managing complex IT environments. The team manages the details, reduces risk, and ensures connectivity remains uninterrupted throughout the transition