Introducing vCommunity: A New Era of Social Learning and Customer Connection   

At vCom, we’re always looking for ways to elevate our customers’ experience—from how you learn and engage with us to how you manage your services. That’s why we’re excited to share a major product update that brings more flexibility, connection, and control to our customers. 

vCom University Is Now vCommunity 

We’ve reimagined our customer education platform to deliver something more powerful than traditional learning. vCommunity is your new hub for expert guidance, peer interaction, and continuous learning, all embedded directly inside the vManager platform. 

More than just a name change, vCommunity represents a strategic shift toward integrated, collaborative learning designed to meet our customers where they are, whenever they need it. 

vCommunity brings social learning into your daily workflow, helping you ask questions, exchange insights, and build skills in real time. But it’s more than just content. It’s a space where you can connect with peers, explore new ideas, and take control of your learning journey. 

And, with the growing vCommunity knowledge base powering vAI inside vManager, you can get instant answers and personalized guidance based on real customer conversations, help articles, and training resources. It’s a smarter way to learn, troubleshoot, and grow—without waiting for a support ticket or scheduling a meeting. 

"vCommunity better represents the pieces as a whole. Learning is not just live and on-demand courses, AI agents and resources,” says Kirsten DiChiappari, vCom VP of Customer Success. “With the addition of Discussions, we've expanded to create a dialogue for those who wish to participate and collaborate. The technology industry is rapidly and ever changing, and we are surrounded by experts who can bring insight, experience and perspective. We're excited to host these conversations and look forward to a healthy debate or two!"    

Inside vCommunity, you’ll find: 

• Discussions – A new moderated forum where customers can ask questions, as well as collaborate, problem-solve, and share real-world experiences
• Lives – Live events featuring product walkthroughs, best practices, and expert conversations
• Courses – Role-specific training to help you get the most out of your vManager experience
• Resources – Curated content to support your journey, from getting started to mastering advanced features
  

This evolution from ‘university’ to ‘community' reflects our belief that customers don’t just want to be taught. They want to self-serve, engage on their own terms, and build their own success plans at their own pace. Time is a scarce resource, and vCommunity helps you get more of it back by giving you fast, flexible access to the answers and knowledge you need—when you need them most. 

To make getting started even easier, we’ve also added a new “Get Started” button on the vManager Home Page under My Action Items. With one click, users can access a curated list of recommended resources to jumpstart their learning journey—including the vManager 101 interactive course, tips on using vAI, the next upcoming Live webinar, and how to contact the vCom team. It’s the fastest path to getting value from day one. 

We’re not just building a community. We’re enabling smarter, faster, more connected learning that puts you in the driver’s seat. 

Explore What's New in vManager

 With the launch of vCommunity, we’re continuing our mission to simplify IT lifecycle management and deliver more value at every step. 

Jump into a discussion, click the Get Started button, or sign up for a course all in vManager today. Have feedback or questions? Share them in vCommunity. We’d love to hear from you.  

Not yet a customer but want to learn more? Speak to our team.