vManager Release 17.1: Welcome to the New vCom University  

Introducing an AI-powered training assistant and integrated learning hub built to level up enablement and make self-service easier than ever

We’re excited to announce vManager Release 17.1, and with it, a major upgrade to one of your most valuable tools: vCom University. 

With this release, we’ve reimagined how you access training, support, and educational content. Whether you’re a longtime user looking to sharpen your skills or a partner helping customers onboard their teams, the new vCom University makes it faster and easier to get the most out of vCom and vManager. 

Smarter Learning, Built Right Into vManager

You may already know vCom University — but now, it’s leveled up. 

Our newly enhanced learning center is integrated directly into the vManager platform you already use every day. The result? A seamless experience that supports your goals, streamlines training, and helps users at all levels get up to speed with ease. 

Here’s what’s new: 

• Home Page: Your personalized hub for courses, events, and important updates. 

• Lives: A calendar of live webinars, sessions, and exclusive events. 

• vCom University: Self-paced, searchable course modules covering all areas of the platform.  

• Resources: Tip sheets, release notes, how-to videos, and more. 

And we’re just getting started. Coming soon: expert-led discussions, community forums, and peer-to-peer networking opportunities designed to take your knowledge — and your business — to the next level. 

Meet Your AI Powered Learning Assistant 

vCom University now works hand-in-hand with vAI , our intelligent assistant built right into vManager. 

Got a question? Just ask. Try something like: 

• “How do I submit a mobile order?” 

• “Where’s the training on order management?” 

• “Who’s my Project Manager?” 

vAI delivers instant, relevant answers, and if there’s a training module or resource that matches, you’ll get a direct link to it in vCom University. No digging. No delays. 

Whether you’re onboarding a new team member, troubleshooting an issue, or exploring a new feature, vAI + vCom University gives you the guidance you need, right when you need it. 

Empowering Teams, Streamlining Support

vCom University is more than just a place for training and learning—it’s a dynamic hub for education, engagement, and connection. 

Now embedded directly within vManager (no extra logins or platforms required), this enhanced experience helps you: 

• Accelerate adoption and streamline onboarding 

• Reduce support tickets by finding answers faster 

• Stay informed on product updates, events, and best practices 

• Enable cross-functional teams with tailored learning paths 

Whether you're in IT, procurement, operations, or finance, there’s content for your role. 

Plus: Other Enhancements to Make Your Work Easier

Plus: Other Enhancements to Make Your Work Easier 

While vCom University is the star of this release, we’ve also delivered new features and enhancements across vManager this month, including: 

• Mobile Savings Dashboard. See real-time insights on mobile cost reductions—right in your dashboard. No reports, no wait. Just visit the Charts menu. 

• Pricing Results Compare Tool. View multiple network service quotes side-by-side in a pop-up window. Compare bandwidth, term, pricing, and vendor details—then add your choice directly to your cart. 

• Smarter Repair Tickets. Automated troubleshooting prompts and duplicate ticket detection help resolve issues faster and reduce back-and-forth. 

• Improved Order Management. Color-coded order statuses highlight items that need attention, and new “Order Contact” fields clarify ownership throughout the process. 

• Batch Download for Funds Request Invoices. Save time with one-click ZIP file downloads of multiple invoices—just like in the Invoices Module. 

• Expanded AP File Template. Add fields like Vendor ID, Billing Period, and more—no dev support needed. 

Ready to Explore?

Check out the new vCom University today! Just log into vManager  and head to vCom University under the Support menu. 

If you're already working with vCom and need support, your account team is just a call or click away—and vAI is always ready to assist. 

Curious how vCom can support your business or your customers’? Book a call with our team today to see it in action.