
"With 38 offices throughout the US, Littler has an extensive telecommunications
infrastructure and a multitude of carrier relationships. vCom has helped
ease the burden of tracking our inventory, our carriers and most importantly
managing our costs. The Web-based administrative tools also provide our
office administrators and department managers the information they need
to monitor their own expenses and budget. vCom is helping Littler redirect
our internal telecommunications resources to higher value activities while
better managing our vendor relationships." - Littler
Mendelson, National Law Firm
"I once again want to thank everyone that helped with this issue. It is
refreshing and somewhat uncommon to get the kind of thorough support and
customer service we have been receiving from everyone at vCom. Had this
issue come up with AT&T, it probably would have taken me 15 minutes to figure
out which of the 27 800 numbers to call if there was an issue, and probably
another 20 minutes of calling the wrong numbers and being put on hold and
transferred 35 times before I actually got to the right person/group." -
NoLo, Software Manufacturer
"I had my doubts when my management steered me to vCom. I thought, using
a wholesaler, we’d be down long periods when we had an outage, and I’m happy
to say I was proven wrong. At the first outage, vCom was all over it and
notified me about things before I was aware of them in some cases." -
Lam Research, Semiconductors
"We were introduced to vCom as a result of a merger in Jan. 06. We were
impressed with their people and services and not only did we leave existing
services in place, we expanded their services in those locations where we
were no longer contractually bound. To date, it has been a beneficial relationship
for parties." - Duane Morris, National Law Firm
"We have had something that is quite rare in today’s business world, and
that is true customer service. It has become a shock in today’s business
environment whenever true customer service is encountered, and vCom has
shocked us." - Goodwill Industries, Non-Profit
"vCom Solutions has stood beside us and many times led us during times of
organic growth and growth through acquisition. We trust they are always
working to make sure our best interests are met and that the systems we
put in place are the best choices for Flow Solutions, Inc. now and the future.
The business partners they have recommended to us along the way, have always
met the same high standards we have come to expect from vCom Solutions.
Increasing efficiencies Through technology and cost optimization are two
of our business objectives, vCom solutions remains a dedicated partner working
toward success in both areas." - Flow Solutions, Manufacturing
"vCom was instrumental in assisting the Coblentz, Patch, Duffy and Bass,
LLP IT staff with the smooth and prompt transition of our existing telecom
services to our new offices at San Francisco’s historic Ferry Building.
In addition to analyzing the firm’s needs currently and into the near future,
vCom personnel were with us every step of the way to see that there was
no interruption in our telecom services and to deal with any issues that
arose following cutover to the new location." - Coblentz,
Patch, Duffy & Bass, Regional Law Firm
"With voice and data services converging rapidly, we felt vCom was uniquely
qualified to help us define our needs, design a new converged data and voice
infrastructure, and manage its implementation. Downtime was minimal and
transitions to other new systems were seamless for our users and I.T. staff."
- Hancock, Rothert & Bunshoft, LLP, Regional Law Firm
"I really appreciate the partnership with vCom. Your staff’s industry expertise
and their level of customer service have made it a rewarding experience
for us. I have total confidence in our tele/data solutions because of our
partnership. Thanks again to everyone at vCom." - Systems
Integration Solutions, Staffing
"I have to say that the professionalism and customer focus we have received
from you and your associates have been a delight. Your attention to detail
and the cost savings which Kaspick & Company has experienced is very encouraging,
particularly in light of our expected growth. Our firm will benefit greatly
by our continued business relationship." - Kaspick
& Company, LLC, Asset Management
"Excellent customer service will always bring more customers than the best
price. Your company seems to have been able to provide both at the same
time which is a rare commodity these days." - McNamara
Insurance Services, Insurance
"On behalf of the entire Miller Brown & Dannis staff, I would like to thank
you and all of the folks at vCom for your tireless efforts." - MBD
Law, Regional Law Firm
"I have not had customer service like this in such a long time and when
I do see it, I believe it should be recognized." -
Butler Shine & Stern, Advertising
"The decision to go with vCom has been an excellent one. The service that
we have gotten has been exceptional, and the savings have come to fruition."
- MMG Technologies, Technology
"Also, huge thanks for fixing our (network) situation. I know it was vCom’s
responsibility to see it through but you did what needed to be done to rectify
a bad situation. That goes a long way in our book. You’ve got a satisfied
customer!" - RSpeed, Technology
"I would just like to thank you for all customer service you have provided
us thus far. It is truly appreciated." - Structural
Integrity, Engineering
"Thanks again for making me look good and reminding me why I've selected
vCom since 2002, excellent service." - Roundarch, Inc., Technology
"I can honestly say that we had high expectations when we decided to move
forward with vCom, and you have definitely met, and often exceeded them.
So, Thank You. Everyone in your entire organization has been wonderful to
work with." - Miller Starr & Regalia, Regional Law
Firm
"I just wanted to follow-up with you and thank you for all the effort you
put in while managing the "switch-over" at Fitzgerald Abbott & Beardsley
in July. I didn't want all those hours of working with SBC to go un-appreciated.
So... thanks for all the effort. We learned alot about how SBC operates
which is enough to not want to go through it again anytime soon!" -
Fitzgerald Abbott & Beardsley LLP, Regional Law Firm