Karen Weller
Karen Weller is the Vice President Customer Experience for vCom Solutions
Inc. vCom Solutions is a new breed of Telecom Service provider focused on
helping businesses manage their communications costs. In 2005, vCom was
ranked as the #1 Fastest Growing Private Company in the San Francisco Bay
Area. In 2006, vCom was ranked as the #51 Fastest Growing Company in the
United States (Entrepreneur).
As the Vice President of Customer Experience, Ms. Weller's core focus is
on the strategic and operational aspects of the Client Management, Customer
Support and Project Management teams at vCom. In her role she is the lead
client advocate, ensuring we meet our objective of 100% customer satisfaction.
Karen's vision is to continue to implement process standards and use technology
to gain efficiencies to support our customers.
Prior to joining vCom Solutions, Karen was VP Operations for a large, national
distribution company, Flow Solutions Inc. Karen was responsible for building
an organization and infrastructure to support accelerated growth. The company
grew organically and through acquisitions. She was responsible for integration
which incorporated process efficiency that she developed utilizing technology.
The company grew 50% in 3 years without additional headcount.
Ms. Weller received her Bachelor of Science degree in Business Management.