San Ramon, CA (Feb. 8, 2012) – vCom Solutions, the pioneer of Telecom Management as a Service, has announced the release of vManager® 4.1, a new version of its Telecom Expense Management (TEM) software.

vCom Solutions revolutionizes the way enterprises manage their telecom lifecycle. It replaces carrier-direct purchasing with access to its SaaS portal, vManager®, along with the support of an experienced professional services team, resulting in a 20-30% reduction in telecom costs for clients.

vCom holds a unique place in the market. "For mid-size companies, we're the only telecom expense management business model in the country," said Gary Storm, CEO and founder of vCom.

The typical 'Fortune 500' approach to Telecom Expense Management is to license TEM software for thousands of dollars per month plus implementation fees, which enables corporations to track and manage telecom invoices and services for all of their offices in one portal. Companies also pay for the professional services to assist with sourcing, project management, and on-going service and support.

vCom offers mid-market enterprises a solution that better meets their needs and budgets. It provides the software and professional services for free. In order to gain access to these tools and resources to effectively manage the complete telecom lifecycle, an enterprise buys the same telecom services from vCom that it would otherwise buy directly from carriers like Verizon and Sprint. vCom leverages its wholesale buying power to reduce a customer's ongoing costs by as much as 20-30%. Garda Cash Logistics, Electronic Arts and West Coast Bancorp are just a few of the vCom customers who have benefited from this revolution in telecom.

vManager 4.1 makes advancements in three key areas of the software platform that give customers control, visibility and business intelligence for the telecom expense lifecycle:
1. Configurable workflows for invoice approval are now available and eliminate the need for manual approval processes and paper audit trails, and also guarantee and expedite enforcement of approval procedures.
2. vManager now supports the loading of PDF invoices from wireless carriers, alleviating the need for obtaining this data from other sources. Besides improving ongoing support to customers, this feature also enhances the completeness of the billing data, giving customers a more granular view of their telecom spend.
3. A new detailed report library, with complete report descriptions, affords vManager users the ability to find information quickly and efficiently.

"We are always looking at identifying and implementing tools to free up our customers from mundane and manual tasks, to help them focus their time elsewhere," said Adam Shawley, vCom's Vice President of Technology. "We're excited to introduce these new enhancements to round out our full-featured TEM platform."

About vCom Solutions
vCom Solutions revolutionizes the way enterprises manage their entire telecom lifecycle. vCom customers gain control over inventory, expenses and carrier relationships, achieving better business intelligence that drives profitability. vCom's Telecom Management as a Service (TMaaS) solution includes a suite of cloud-based telecom management software tools, complemented by a full portfolio of professional services.

 

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