San Ramon, CA (Aug. 31, 2011) – vCom Solutions, the pioneer of Telecom Management as a Service (TMaaS™), has announced the release of vManager™ 4.0, a new version of its Telecom Expense Management software.

vManager™ 4.0 furthers the company’s claim that within 10 years businesses may no longer buy phone service directly from a phone carrier. That’s because vCom Solutions replaces carrier-direct purchasing with access to its full featured SaaS Carrier Management portal, vManager, along with the support of an experienced Professional Services Team, resulting in a 20-30% reduction in telecom costs. 

“From our company’s earliest days we recognized the significant transformation that was going to happen in telecom,” said Gary Storm, CEO and founder of vCom Solutions. “It’s part of the reason we purchased QuatumShift in 2004, and why we continually invested in the development of software-as-a-service products. Technology has now reached a point where the transition from a ‘carrier direct’ model to a ‘distribution’ model is happening.”

The Enterprise market has made do with the direct-carrier model because of a lack of a better option. Unlike their Fortune 500 counterparts, Enterprise companies cannot afford to pay tens of thousands of dollars annually to gain access to traditional Telecom Expense Management software licenses, in order to effectively consolidate, track, and manage their telecom environment for all of their offices from one location. They also can’t afford to pay for the professional services necessary to assist with the implementation and ongoing management of their telecom services.

vCom offers these mid-size companies a unique solution they can afford. It provides full-featured telecom management software and professional services for free. In addition, vCom leverages the buying power of all its customers to negotiate aggressive wholesale discounts with the carriers, and pass along the savings onto its Enterprise customers.  

Garda, Electronic Arts and West Coast Bank are just a few of the vCom customers who have joined this revolution in telecom. 
vManager™ 4.0 makes advancements in two key areas of the software platform that gives customers control, visibility and business intelligence for the telecom expense lifecycle:

The new Procurement Module enables customers to increase efficiency by automating the ability to submit add, change and disconnect orders through the software platform. The Procurement Module eliminates human intervention and the need to call or send an email. The process is automated from beginning to end. 

The Carrier Module provides information about carriers and products that even the most sophisticated of TEM software platforms don’t offer. The module provides information about Carrier Order Intervals, with the architecture to support future enhancements like automatic storage of corresponding carrier Service Level Agreements (SLAs); Carrier Escalation details; and Carrier support for inside wiring and hardware.


About vCom SolutionsvCom’s Telecom Management as a Service (TMaaS™) is a complete suite of cloud-based Telecom Management software tools and a full portfolio of Professional Services, including Carrier Selection, Procurement, Project Management, Technical Support, Bill Consolidation and Cost Allocation. www.vcomsolutions.com

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Amy Shawley
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925-415-2125