vConnect Internet Solutions
About Dedicated Internet Access (DIA)
vCom Solutions' Dedicated Internet Access (DIA) services provide reliable,
dedicated, high-speed Internet connections and industry-leading Service
Level Agreements (SLAs).
Benefits of our DIA service include:
- Internet connectivity at speeds of 56 Kbps through OC-12
- Customer Premises Equipment (CPE): Customers have the option of supplying and managing their own CPE, or looking to vCom Solutions to provide, install and maintain your premise equipment
- Primary and Secondary Domain Name System (DNS)
- Administration Network Usage Reports: vCom - Provides online access to traffic summary utilization and peak activity reports
- Industry-leading Service Level Agreements: vCom Solutions' DIA guarantees service availability, and a network-wide monthly average delay that allows for most business applications, including voice and video
- vCom Solutions' Internet T1 extends exceptional, high speed, reliable access to the Internet. vCom leads the industry in service level agreements, including 65 millisecond round trip point-of-presence to point-of-presence (PoP to PoP) latency; outage notification via your preferred method of email, fax and/or page; 24 hours a day, 7 days a week customer service; and cost effective access
Outsource the business processes of telecommunications operations, and free your staff to focus on high-priority initiatives.
Resources & Related Documents
vConnect Product SheetMiller Starr Case Study
Hancock Case Study